Do you need some help?

Please look through the support options below and if you can’t find what you need be sure to get in touch. If great customer service is what really matters to you then rest assured you are in safe hands. Netnow understands a great product is nothing without great support and we strive to ensure that NetNow gives you customer service that is second to none! There are several support plans available to you, check your subscription plan if you are not sure which one applies to you.

Community

Access the community support pages here where you will find a wealth of information to help you as well as forums where you can ask questions and you can usually expect to receive an answer right within 12 hours.

Web Support

Please note access to the support portal is provided by our sister company Interlink Software. Direct access to our Customer Service Teams via the Web Support portal or by phone and access to an on-line case management system.

Enterprise

Non stop support for all your global issues, including 1 hour response for critical issues, a dedicated resource to manage your account and quarterly review of your deployments.

Resources & Links

Code Snippets – A great resource for speeding up dashboard development with lots of useful tips & tricks on how to get things done.

On-line Tutorials – In this section you can find a series of NetNow tutorials that will cover basic, intermediate and advanced topics.

Video Resources – In this section you can find a series of Online Videos that help you makle the most of the NetNow service.

 

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